ReverseVision, Stratmor to measure consumer satisfaction with HECMs

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SAN DIEGO, Calif. /California Newswire/ — ReverseVision, the leading provider of technology and training for the home equity conversion Mortgage (HECM) industry, today announced it is partnering with leading mortgage industry advisory firm stratmor group to develop the first-ever HECM borrower satisfaction benchmark as part of STRATMOR’s.

Methods of Measuring Customer Satisfaction Managing customers’ satisfaction efficiently is one the biggest challenge an organization face. The tools or methods to measure customer satisfaction needs to be defined sophisticatedly to fulfill the desired norms.

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STRATMOR Group’s MortgageSAT is the mortgage industry’s only Borrower Satisfaction measurement tool that: MortgageSAT is much more than merely a Borrower Satisfaction survey program. It is a powerful management tool that gives lenders the information they need to manage and improve the borrower’s experience.

This article offers a primer on measuring customer satisfaction. Create a Customer Satisfaction Survey: Designing and delivering a customer satisfaction survey is challenging for organizations that lack a formal research function. It is incumbent upon the customer service professional to design a clear, easy-to-use survey that measures the.

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A Home Equity Conversion Mortgage borrower satisfaction. to STRATMOR’s MortgageSAT Borrower Satisfaction Program, a borrower feedback analysis program that allows lenders to improve the customer.

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ReverseVision, Stratmor to measure consumer satisfaction with HECMs ReverseVision and Stratmor Group are building a benchmark for Home Equity Conversion Mortgages that could help determine how well these federal housing administration loans serve seniors.

ReverseVision Inc. News Archives | Massachusetts Newswire. SAN DIEGO, Calif., June 4, 2018 (SEND2PRESS NEWSWIRE) — ReverseVision, the leading provider of technology and training for the Home Equity Conversion Mortgage (HECM) industry, today announced that Product Manager Jason Price has been recognized by HousingWire as a 2018 Rising Star.

To measure customer satisfaction, consider working with a marketing firm to develop some effective quantitative survey techniques. quantitative surveys focus on data that you can measure in some way-for example, you might ask customers to rank how likely they would be to recommend your product on a scale from 1 to 10.

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Measuring Customer Satisfaction 1. d i r e c t i o n Measuring and Managing Customer Satisfaction Market Directions Presents